Everything you need, in one place
Patient portal access, appointment scheduling, emergency guidance, and quick ways to contact our team.
Log in fast, schedule faster
Use the portal to manage your account. Schedule online when available—or contact us if you need help.
Access your account, forms, payments, and messages in the portal.
Request or schedule your next visit online.
Online scheduling coming soon.
As soon as Greyfinch provides the scheduling widget, it will appear here.
Emergencies, brace care & hygiene
If something feels off, don’t wait—reach out and we’ll guide you. For severe symptoms, seek urgent care.
Emergency warning: If you have severe pain, swelling, bleeding, fever, or trouble breathing, call 911 or seek urgent care immediately.
Common Orthodontic Emergencies
- Help! I broke a bracket or something is poking me: apply orthodontic wax and text/call us with a clear photo so we can guide you.
- Poking wire: use wax. If needed, carefully tuck the wire with a clean cotton swab. Contact us if it continues.
- Loose bracket/band: keep it in place if possible; avoid hard/sticky foods and let us know.
- Sore spots/irritation: use wax and rinse with warm salt water.
- Lost aligner: wear your previous aligner if available and contact us for next steps.
Brace Care
- Avoid hard, crunchy, or sticky foods that can break brackets/wires.
- Wear elastics exactly as instructed.
- If something feels different, text us and we’ll advise.
Hygiene
- Brush after meals and before bed (2 minutes).
- Floss daily (threader or water flosser helps with braces).
- Use fluoride toothpaste and consider a fluoride rinse at night.
Call, text, or send a photo
The fastest way to help is to contact us directly. If you can, include a clear photo and a short description.
Phone & text: (516) 276-0307
Address: 350 Old Country Road, Suite 105, Garden City, NY 11530
Helpful for poking wires, loose brackets, aligner issues, or anything you’d like us to check.