Everything you need, in one place
Patient portal access, appointment scheduling, emergency guidance, and quick ways to contact our team.
Log in fast, schedule faster
Use the portal to manage your account. Submit an appointment request and our team will confirm a time.
Access your account, forms, payments, and messages in the portal.
Emergencies, brace care & hygiene
If something feels off, don’t wait—reach out and we’ll guide you. For severe symptoms, seek urgent care.
Emergency warning: If you have severe pain, swelling, bleeding, fever, or trouble breathing, call 911 or seek urgent care immediately.
Common Orthodontic Emergencies
- Help! I broke a bracket or something is poking me: apply orthodontic wax and call us with a clear photo so we can guide you.
- Poking wire: use wax. If needed, carefully tuck the wire with a clean cotton swab. Contact us if it continues.
- Loose bracket/band: keep it in place if possible; avoid hard/sticky foods and let us know.
- Sore spots/irritation: use wax and rinse with warm salt water.
- Lost aligner: wear your previous aligner if available and contact us for next steps.
Brace Care
- Avoid hard, crunchy, or sticky foods that can break brackets/wires.
- Wear elastics exactly as instructed.
- If something feels different, call us and we’ll advise.
Hygiene
- Brush after meals and before bed (2 minutes).
- Floss daily (threader or water flosser helps with braces).
- Use fluoride toothpaste and consider a fluoride rinse at night.
Send a Photo
Use the form below to upload a clear photo and a brief description so our team can guide you.
Contact us
The fastest way to get help is to contact us directly. For urgent concerns, please call our office.
Phone: (516) 276-0307
Address: 350 Old Country Road, Suite 105, Garden City, NY 11530
We’re here for you
For questions, scheduling help, or concerns between visits, contact us anytime. If it feels urgent, call right away.